SHIPPING POLICY

DELIVERY TIMEFRAMES

*Orders will only be processed once funds reflect in our bank account

- The processing of your order may take up to 1 (one) to 4(four) business days before it is ready for pick-up in store.
- The delivering of your order may take up to 5 (five) to 7(seven) business days. Please note that some products/items will have to be transferred from other store branches, manufacturers and/or distributing agents. Should this be the case, additional working days will be required to complete the processing of your order.

*Our delivery service only operates from Monday - Friday.

*Store / Gift Vouchers may take up to 48 (forty-eight hours) to be activated for use thereof

SHIPPING

Purchases of exceeding R6, 000.00 (inclusive of VAT) are shipped free of charge. Any additional payments via credit card is possible, if applicable.

Free shipping is not applicable to any promotional items. If you shopping cart contained both promotional and non-promotional items, a decision shall be made by the in-store Manager regarding whether it will be allowed to be shipped to you or not.

When more that 1 (one) item is purchased to be shipped, a quotation will be requested. If the quotation is less than our flat-rate of R220.00, then the flat-rate of R220.00 shall still apply.

COURIER SERVICES

We utilize the services of The Courier Guy as our preferred method of delivery.

All deliveries/shipments are made utilizing the “economy service”. Should you require an express/overnight delivery, please contact us via our listed contact methods to make arrangements for this.

EXPORT RESTRICTIONS

Please note that we shall not attend to the international shipping of any items / products